Speed, flexibility and security for BPO customers: ALPHA COM benefits from Insiders

von NextKMU | Mai 22, 2024 | Blog, featured, Success Story Customer, Success Story Partner, Unkategorisiert

Speed, fle­xi­bi­lity and security for BPO customers: ALPHA COM benefits from Insiders The business process out­sour­cing service provider ALPHA COM relies on state-of-the-art solutions from Insiders. With smart INVOICE and smart FIX, ALPHA COM offers its...

Fulfilling all customer needs – with Insiders and smart INVOICE

von NextKMU | Apr. 9, 2024 | Blog, Blog, featured, Success Story Customer, Unkategorisiert

Ful­fil­ling all customer needs – with Insiders and smart INVOICE Markant, the service center in the B2B payment sector, processes over six million receipts a year for more than 200 retail and trading companies. Thanks to smart INVOICE, Markant can now respond...

best service & maximum agility with state-of-the-art AI

von NextKMU | März 13, 2024 | Blog, Success Story Customer

best service & maximum agility with state-of-the-art AI Dank der KI-basierten Lösung für Response Man­age­ment smart FLOW von Insid­ers Tech­nolo­gies steigert die Ver­sicherungs­gruppe Effizienz und Qualität im Kun­denser­vice durch automa­tis­ches Rout­ing...

Outstanding recognition rates, lightning-fast case processing – the Cognitive Classifier at IDEAL

von NextKMU | Jan. 16, 2024 | Blog, Blog, Customer, OmnIA, OmnIA

Out­stan­ding reco­gni­tion rates, lightning-fast case pro­ces­sing – the Cognitive Clas­si­fier at IDEAL The IDEAL Insurance Group is revo­lu­tio­ni­zing its input manage­ment through cutting-edge AI tech­no­lo­gies from Insiders. With the...

The E‑Invoice is coming — are you prepared for it?

von NextKMU | Nov. 22, 2023 | Blog, E-Finance, featured

The E‑Invoice is coming – are you prepared for it? Last Friday, the German par­lia­ment passed e‑invoicing as a mandatory standard. A reason to sit up and take notice or sit back and relax – depending on how you can implement the following three...

Customer satisfaction through AI-supported order acceptance

von Lisa Holländer | Okt. 31, 2023 | Blog, featured, Kunden, Success Story Customer, Success Story Kunde

Customer satis­fac­tion through AI-supported order accep­tance Phoenix Contact uses AI to create an automated workflow for recording, pro­ces­sing and archiving incoming orders and invoices. Processes could be signi­fi­cantly optimized and workflows...