Chatbot for automated HR processes

Mai 29, 2021

Would you like to offer your employ­ees fast, round the clock help with all their HR ques­tions and process­es? Then our chat­bot is the right solu­tion for you to auto­mate your HR queries.

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Whether it’s vaca­tion book­ings, address changes, job ref­er­ences, etc. your employ­ees expect a quick response to all requests – and that’s best done in a chat. With our chat­bot, you set an intel­li­gent HR assis­tant which auto­mat­i­cal­ly han­dles all stan­dard­ized process­es for you. This takes the pres­sure off your HR depart­ment whilst still sup­port­ing your employ­ees.

TThe chat­bot is trained with reg­u­lar HR ques­tions which it answers imme­di­ate­ly. It also offers help in the chat for queries or cor­rec­tions. For exam­ple, an employ­ee will receive a per­son­al overview before a hol­i­day request to make amend­ments if nec­es­sary. If for any rea­son the employ­ee does not under­stand a ques­tion, the chat­bot imme­di­ate­ly pro­vides a detailed expla­na­tion.

Auto­mate your HR process­es – with intel­li­gent assis­tants based on state-of-the-art AI tech­nol­o­gy.

The chat­bot is avail­able to your employ­ees 24/7 – and always right where they need it: on the intranet or por­tal, in your employ­ee app or in the com­pa­ny chat. It guides them intel­li­gent­ly through the entire process. For com­pli­cat­ed indi­vid­ual enquiries, it hands them over to a human advis­er. This way, your employ­ees always get the right answer.

With sta­tis­tics on usage, it is pos­si­ble to train the chat­bot and opti­mize it fur­ther. This relieves your in-house experts of many rou­tine tasks — and your ser­vice team can help your employ­ees with spe­cif­ic issues where indi­vid­ual advice is required.