Insid­ers is tak­ing part in the spe­cial­ist con­fer­ence “Dark pro­cess­ing & work­flow sup­port in insur­ance” togeth­er with its cus­tomer Nürn­berg­er Ver­sicherung. At the Ver­sicherungs­foren Leipzig event, the two com­pa­nies will pro­vide exclu­sive insights into spe­cif­ic use cas­es, share instruc­tive expe­ri­ences and prac­ti­cal appli­ca­tion exam­ples.

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Modern challenges, intelligent answers

Reg­u­la­to­ry require­ments and increas­ing dig­i­tal­iza­tion process­es demand inno­v­a­tive solu­tions in the insur­ance indus­try. Pres­sure from InsurTechs and the grow­ing com­plex­i­ty of busi­ness process­es make con­tin­u­ous process opti­miza­tion essen­tial. “By com­bin­ing LLM and proven on-premis­es sys­tems, we can cre­ate a hybrid AI archi­tec­ture that enables max­i­mum efficiency,” explains Chris­t­ian Bokel­mann, Head of the Insur­ance busi­ness unit at Insid­ers.

Togeth­er with Frank Schlelein, Prod­uct Own­er Input Man­age­ment at Nürn­berg­er Ver­sicherung, Bokel­mann will illus­trate in a pre­sen­ta­tion enti­tled “Intelligent automa­tion in claims pro­cess­ing — from on-prem to LLM and back” how Nürn­berg­er Ver­sicherung was able to sig­nif­i­cant­ly increase its dark pro­cess­ing rate by inte­grat­ing mod­ern AI tech­nolo­gies into exist­ing sys­tems. Using con­crete exam­ples from claims pro­cess­ing, the speak­ers will show how hybrid archi­tec­tures help to min­i­mize the effort required for man­u­al post-pro­cess­ing and ensure the seam­less inte­gra­tion of new tech­nolo­gies.

 

Equipped for the future

With in-depth exper­tise and the con­tin­u­ous fur­ther devel­op­ment of its AI solu­tions, Insid­ers deliv­ers deci­sive added val­ue for insur­ance com­pa­nies. “Our solu­tions are so flex­i­ble that they opti­mal­ly meet both cur­rent and future requirements,” empha­sizes Bokel­mann.

The con­fer­ence of Ver­sicherungs­foren Leipzig, a part­ner net­work of more than 270 insur­ance com­pa­nies, pri­ma­ry insur­ers and rein­sur­ers as well as soft­ware and con­sult­ing firms in the insur­ance indus­try, will take place in Leipzig on Feb­ru­ary 4 and 5, 2025. It is aimed at spe­cial­ists and man­agers from IT depart­ments of insur­ance com­pa­nies, par­tic­u­lar­ly in the areas of process man­age­ment, enter­prise archi­tec­ture, process automa­tion and dig­i­tal­iza­tion. Par­tic­i­pants will gain insights into cur­rent devel­op­ments and tech­ni­cal pos­si­bil­i­ties as well as prac­ti­cal reports from var­i­ous insur­ance com­pa­nies.