thyssenkrupp & Insiders live at SSO Week Europe 2022

At SSO Dig­i­tal Week Europe 2022 we will present togeth­er with our cus­tomer thyssenk­rupp Mate­ri­als Ser­vices how we trans­form inter­na­tion­al order pro­cess­ing with Arti­fi­cial Intel­li­gence.

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thyssenk­rupp Mate­ri­als Ser­vices is the largest inde­pen­dent mate­ri­als trad­er and ser­vice provider in the west­ern world. It focus­es on the sup­ply of raw mate­ri­als and prod­ucts and ser­vices relat­ed to mate­ri­als and sup­ply chain man­age­ment. The company’s Dig­i­tal Tech­nol­o­gy Office focus­es on dig­i­tal­iza­tion as a busi­ness strat­e­gy, imple­ment­ing cus­tomer-cen­tric solu­tions in day-to-day oper­a­tions, and on being a pio­neer in an ever-chang­ing indus­try envi­ron­ment. In 2018, the com­pa­ny began its ambi­tious jour­ney to trans­form a core ele­ment of any company’s suc­cess: sales. The right busi­ness part­ner was quick­ly found in Insid­ers Tech­nolo­gies, the lead­ing experts in intel­li­gent input man­age­ment — and togeth­er, we formed a strong inno­va­tion part­ner­ship.

In a pre­sen­ta­tion enti­tled “Forg­ing cus­tomer cen­tric­i­ty in sales — A case study on Intel­li­gent Doc­u­ment Pro­cess­ing @ thyssenk­rupp Mate­ri­als Ser­vices”, Dr.-Ing. Arne Con­rad, Head of Process Automa­tion Hub at thyssenk­rupp Mate­ri­als Ser­vices, and Jana Wen­den­burg, Busi­ness Devel­op­ment Man­ag­er at Insid­ers Tech­nolo­gies, report on how the com­pa­ny uses Arti­fi­cial Intel­li­gence to trans­form its inter­na­tion­al order pro­cess­ing. We describe how a small pilot project in order pro­cess­ing with smart ORDER was quick­ly expand­ed into a glob­al solu­tion and formed the start­ing point for a series of inno­v­a­tive solu­tions around intel­li­gent input man­age­ment. In our pre­sen­ta­tion, we dis­cuss the hur­dles the project team had to over­come, the suc­cess­es they were able to cel­e­brate, and their plans for the future.

The dig­i­tal con­fer­ence SSO Dig­i­tal Week Europe will take place from June 21–23rd, 2022. The pre­sen­ta­tion by thyssenk­rupp Mate­ri­als Ser­vices and Insid­ers Tech­nolo­gies is sched­uled for Tues­day, June 21st, 11:30 a.m. CET. Par­tic­i­pa­tion in the event is free of charge, and inter­est­ed par­ties can reg­is­ter in advance.